Legal
Refund Policy
Last updated: 2 September 2026
30-day money-back guarantee
We want you to love Savor. If you are not satisfied with a Plus or Pro subscription for any reason, you can request a full refund within 30 days of your order date (your first payment for a new subscription). No questions asked.
How to request a refund
Our orders are processed by our reseller and Merchant of Record, Paddle. Refunds are issued by Paddle to your original payment method.
- Visit paddle.net, look up your order with the email you used at checkout and choose "Request a refund"; or
- email us at support@savor.app with the email address on your account and we will arrange it with Paddle for you.
Refunds normally reach your card or bank within 5–10 business days depending on your provider.
Renewals and cancellations
Subscriptions renew automatically every month. You can cancel at any time from Plans & billing in the app and you will keep access until the end of the period you have already paid for. If you forget to cancel and are charged for a renewal you did not intend, contact us within 14 days of that charge and we will help you get it refunded.
Free plan
The Free plan is not charged, so no refund applies.
Your statutory rights
This policy is offered by Savor in addition to, and does not limit, your legal rights as a consumer. Paddle's own Refund Policy also applies to every order.